{"id":28,"date":"2026-09-24T15:53:04","date_gmt":"2026-09-24T12:53:04","guid":{"rendered":"https:\/\/hediyesahibi.com\/islem-rehberi\/"},"modified":"2026-09-24T15:53:04","modified_gmt":"2026-09-24T12:53:04","slug":"islem-rehberi","status":"publish","type":"page","link":"https:\/\/hediyesahibi.com\/en\/islem-rehberi\/","title":{"rendered":"Ordering Guide"},"content":{"rendered":"

This English text is a translation of the Turkish original, provided for your convenience. In case of any discrepancy, the Turkish text prevails.<\/p>

\n\t
\n\t\t
<\/svg><\/span>

Ordering steps<\/h2>

This guide explains how to order on hediyesahibi.com<\/a>, how to access your contract and where to turn if something goes wrong.<\/p><\/div><\/div>\t\t

\n\t\t\t
    \n\t\t\t\t
  1. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Choosing products<\/h3>\n\t\t\t\t\t\t

    On the product page, check the essential features and the price including VAT, choose the quantity and click \"Add to cart\". Products made to order and perishable products are shown with a notice that there is no right of withdrawal.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  2. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Cart<\/h3>\n\t\t\t\t\t\t

    Check the products and quantities in your cart, change or remove them if needed, apply a discount coupon if you have one and go to checkout.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  3. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Delivery and contact details<\/h3>\n\t\t\t\t\t\t

    Enter your e-mail address, the delivery address and the recipient's details. When sending a gift, you can enter the person receiving the gift as the recipient.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  4. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Invoice details<\/h3>\n\t\t\t\t\t\t

    If your invoice details differ from the delivery details, enter them separately and choose a personal or company invoice.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  5. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Gift options (optional)<\/h3>\n\t\t\t\t\t\t

    Tick gift wrapping, a gift note or a gift receipt without prices if you wish. Paid options are shown as separate lines in the order summary.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  6. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Payment method<\/h3>\n\t\t\t\t\t\t

    Choose one of the payment methods offered (Credit \/ debit card, Bank transfer).<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  7. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Pre-contract information and acceptance<\/h3>\n\t\t\t\t\t\t

    Read the pre-contract information summary directly above the order button. Click the Pre-information Form<\/a> and Distance Sales Agreement<\/a> links to read the texts filled in with your cart and your details, then tick the confirmation box.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  8. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Confirming the order<\/h3>\n\t\t\t\t\t\t

    When you click the order button, you accept an obligation to pay the order total.\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFor card payments you enter your card details on PayTR's secure payment page and complete 3D Secure authentication.\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t

  9. \n\t\t\t\t\t\t\t\t\t\t<\/svg><\/span>\n\t\t\t\t\t
    \n\t\t\t\t\t\t

    Order confirmation<\/h3>\n\t\t\t\t\t\t

    Once your order is received, an order confirmation page is shown and an order confirmation e-mail is sent to your e-mail address.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t<\/ol>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t

    \n\t\t
    \n\t\t\t
    <\/svg><\/span>

    Storage of and access to the contract<\/h2><\/div><\/div>\t\t\t